Royal Emerald Hotel is world class standard hospitality company that provide effective and efficient services to its clients.
We are recruiting to fill the position below:
Job Title: Customer Service Officer
- Royal Emerald hotel is looking for Customer Service Officer to join the team. Successful candidates will render a variety of services to customers through application of knowledge of our organization, its services and products.
- Sets up new accounts, maintains records, prepares reports and performs work processing assignments and related clerical duties.
- Knowledgeable of customer service inclusive of hotel reservations, ground transportation, information on local attractions and activities, and other information that provides valuable service to our customers.
- Responsible for hotel reservations, ground transportation arrangements such as car rentals, limo services, etc.
- Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.
- Serves as liaison between the customer and various departments.
- Solicits sales of new or additional services.
- Operates office equipment inclusive of computers.
- Provides pricing and delivery information, processes orders, and prepares cash reports.
- Multi-task oriented
- Excellent communication skills and problem solving abilities
- General education Degree experience.
How to Apply
Interested and qualified candidates should send their CV to: email@example.com
Application Deadline 13th February, 2019.