Graduate Front Desk Officer (Female) Vacancy at Syl-Alpha Medical Services in Nigeria February 2019


Career Vacancy : Syl-Alpha Medical Services Job Description
Employment Opportunity : Female Front Desk Officer Job Recruitment

Syl-Alpha Medical Services is currently seeking applications from suitably qualified candidate to fill the vacant position below:

Job Title: Female Front Desk Officer
Makurdi, Benue

Job Description

  • As a Front Desk Officer in our facility, you will be responsible for providing an enjoyable customer experience and supporting smooth operations by competently performing various customer service, secretarial & administrative duties such as:
  • Tracking and obtaining customers/patients’ results.
  • Providing information to potential and returning clients about current products and services of the Company.
  • Welcoming customers & patients promptly, warmly and professionally as they come into the Facility or Branch.
  • Quickly and efficiently addressing patient queries by relating needed information (wait times, payment processes, test information, pre-investigation instructions etc.) in a pleasant & professional manner.
  • Keeping patient appointments on schedule.

Minimum Qualifications and Experience

  • Good communication skills – able to quickly understand patients’ needs and provide them with the help and/or information they need calmly and promptly.
  • Patient and sympathetic: Able to tolerate and manage stress and other people’s emotions in a professional manner.
  • Computer literate: Able to use Outlook, Microsoft Word & Excel and other administrative software effectively
  • Experience using information management software is a plus
  • A graduate with a good first degree.
  • At least a year’s experience in a similar role; preferably in a standard medical facility (hospital, clinic or Diagnostic Centre).

How to Apply

Interested and qualified candidates should send their Application Letter together with a passport photgraph to:

Application Deadline 8th February, 2019.

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