Career Vacancy : Syl-Alpha Medical Services Job Description
Employment Opportunity : Female Front Desk Officer Job Recruitment
Syl-Alpha Medical Services is currently seeking applications from suitably qualified candidate to fill the vacant position below:
Job Title: Female Front Desk Officer
Location: Makurdi, Benue
- As a Front Desk Officer in our facility, you will be responsible for providing an enjoyable customer experience and supporting smooth operations by competently performing various customer service, secretarial & administrative duties such as:
- Tracking and obtaining customers/patients’ results.
- Providing information to potential and returning clients about current products and services of the Company.
- Welcoming customers & patients promptly, warmly and professionally as they come into the Facility or Branch.
- Quickly and efficiently addressing patient queries by relating needed information (wait times, payment processes, test information, pre-investigation instructions etc.) in a pleasant & professional manner.
- Keeping patient appointments on schedule.
Minimum Qualifications and Experience
- Good communication skills – able to quickly understand patients’ needs and provide them with the help and/or information they need calmly and promptly.
- Patient and sympathetic: Able to tolerate and manage stress and other people’s emotions in a professional manner.
- Computer literate: Able to use Outlook, Microsoft Word & Excel and other administrative software effectively
- Experience using information management software is a plus
- A graduate with a good first degree.
- At least a year’s experience in a similar role; preferably in a standard medical facility (hospital, clinic or Diagnostic Centre).
How to Apply
Interested and qualified candidates should send their Application Letter together with a passport photgraph to: firstname.lastname@example.org
Application Deadline 8th February, 2019.