Mission of the Role

Implement revenue management strategies and processes in our client hotels, in order to optimize and maximize its revenues.

Scope of the Role

·         Implement revenue management operations, procedures and best practices.

·         Identify new revenue opportunities.

·         Provide daily, weekly and monthly reporting.

·         Optimize and expand distribution partnerships.

·         Act as overall business development consultant for the hotel manager/owner.

·         Challenge and influence hotel to improve service level and operational standards.

·         Build and maintain strong working relationships with levels of staff at the client hotel.

·         Travel regularly to each hotel.

·         Embed a revenue management culture.

Reports To

·         Cluster Revenue Manager

·         Director of Revenue Management


 Job Responsibilities & Duties

·         Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations.

·         Daily pick-up analysis, strategy adjustments and reporting.

·         Perform competitive benchmark studies and follow market trends.

·         Create and maintain a 13 month rolling demand calendar.

·         Create and develop pricing strategies in conjunction with the individuality of each hotel.

·         Provide weekly dynamic forecast of expected results, variances and budget comparisons.

·         Manage and oversee strategy for all 3rd party distribution

·         Responsible for assessing, analysing and pricing group business strategies

·         Analyse overall monthly hotel performance and provide summary report with recommendations to improve long term strategies.

·         Ensure all related systems are configured correctly, validated and working to full capacity

·         Oversee and audit the standards and operations of the reservations department.

·         Ensure web site booking process is maintained up-to-date and functional.

·         Ensure hotel personnel is fully competent in the use of all systems

·         Work in liaison with hotel sales and reservations departments as a team.

·         Regularly check the input and the quality of data (segmentation, denials tracking, etc…).

·         Conduct quarterly property performance review and develop strategic and tactical action

·         Responsible for best practice standards to include: competitor analysis; environmental scanning; market modelling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts

·         Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…).

·         Reduce the cost of distribution by finding new less expensive means of delivering business

·         Prepare outline for and support the annual revenue budget process.

·         Inspire Hotel’s HODs to further embed a revenue management culture.

·         Advice and coach the client in other operational areas.

·         Visit the hotels to get first-hand knowledge of all revenue management issues and other key areas.

·         Any other reasonable requests made by management.

Personality

·         Business Development DNA and commercial minded.

·         Strong sense of need for achievement of goals and success.

·         Sound ability and knowledge to develop standards of operations and strategic processes

·         Good analytical and numeric skills for fast data crunching.

·         Ability to work under own initiative in a highly pressured environment.

·         Good listening skills and the ability to anticipate business needs.

·         Able to develop relationships with 3rd parties and the hotel teams.

·         Capacity to read situation, understand environments and respond accordingly

·         Capable of prioritizing between revenue generating actions and time consuming tasks with low yield impact.

·         Ability to work across all levels and functions of client portfolio under own initiative in a highly pressured environment.

·         Well-developed interpersonal, adaptive influencing and supervisory management skills

·         Willingness to travel and ability to interact professionally with other cultures

·         Mentality of client service and taking responsibility beyond direct duties.

·         High level of motivation, determination and commitment.

Experience & Qualifications

·         0 – 9 years of hands-on Hotel Revenue Management experience.

·         A strong command of both written and spoken English is required; additional languages an asset.

·         Bachelors or Master’s Degree in Hotel Management, Tourism or Economic Studies.

·         Highly computer literate with a high level command of Excel.

·         Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS

Aplicants should send their cv and contact to the HR/ADM on (hrdiamondlinks40@gmail.com)or call 08072806776.

NOTE: Only Aplicant from Lagos and Environ.




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